Happiness Guarantee

Happiness Guarantee

At Pure Tea, your happiness is incredibly importance to us – which is why we offer a happiness guarantee!

If you’re not 100% happy with your order then we want to know about it!

You’ll receive a choice of a full refund or a replacement and we will investigate the problem to ensure it doesn’t happen again.

We pride ourselves on providing high quality tea at affordable price and we want to make sure you get just that, happiness and satisfaction is our top priority!

Find out more about Why You Should Choose Pure Tea below.

How to Make a Happiness Guarantee Claim

If you’re not happy with your purchase get in touch with us as soon as possible!

The guarantee applies when:

  • You are not satisfied with your purchase
  • You have contacted us within 90 days of your purchase

We have put our happiness guarantee in place, alongisde it’s terms and conditions, so that you can shop with confidence!

Get in touch with us today if you have any queries!

Pure Tea - Dao Ren Feng Superior Green Tea - About

Contact Us

Do you want to make a claim?

Contact us with details of your purchase to receive your refund or replacement.

Phone: 0800 634 5610

Email: info@puretea.uk.com

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